© 2018 by Palm Garden Retreat

Palm Garden Retreat
75 Regent Road
Sea Point
8005
Cape Town

PO Box 983
Sea Point
8060

 

Tel +27 (0)21 430 6200 
Fax +27 (0)21 439 1174
sales@palmgarden.co.za

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The Essential Lifestyle Choice

Key elements for successful retirement living includes a holistic approach, position, place, food, security, care and most importantly well-being. Palm Garden Retreat provides all these elements and prides itself on providing only the best service and care to our residents.

The operational costs of maintaining this level of service and staff is shared by all residents in Palm Garden Retreat and includes all aspects of maintaining a luxury hotel environment for PGR residents which includes a fully operational restaurant, full time security and the addition of having a highly trained and specialized team of managers and staff available 24/7.

The Nursing Manager will assess each resident on a monthly basis to ensure that the correct services are catered for. Any additional services will be quoted accordingly.

The Essential Lifestyle Choice service package include the following:

Access to Nursing Facilities and Services:

  • Supervision by a Nursing Manager

  • Regular monitoring by nursing staff

  • 24-hour nurse on duty in case of an emergency

  • 24-hour emergency call facility

  • Good morning call by nursing staff

  • Courtesy room visits

  • Monthly check ups

  • Health Care Clinic open Monday to Friday for blood pressure monitoring etc.

Frail Care for PGR Residents:

  • Five days a year free of charge in the dedicated care unit, thereafter residents will be quoted accordingly.

Meals:

  • A daily 4 course lunch or dinner meal (including approved diabetic meals)

  • Twice weekly lunch buffets – Sundays and Wednesdays

  • The daily lunch or dinner meals include a variety of choices of cooked vegetables and meats

  • Lunch may be swopped for dinner (room service – delivered before 6pm)

  • Breakfast / dinner is excluded but can be included and costed per meal (if required)

  • Ala Carta Menu - Toasted sandwiches / wraps / omelettes etc.

  • Kosher meals can be ordered in and costed accordingly

  • Visitors to be pre-booked for meals (latest the day before)

Other services included in the package:

  • Twice weekly cleaning of apartment (maximum of 2.5 hours per clean)

  • Linen and towels laundered once weekly

  • Chauffeur service costed at a competitive rate / km

  • Computer & smartphone assistance and lessons (free of charge if less than 30 min, booking essential)

  • 24/7 security including intelligent cameras, electric fencing and electronic beams

  • 24/7 receptionist on duty

Activities for PGR Residents:

  • Large swimming pool

  • Poolside braai's – invite your family and friends.

  • High tea or brunch on a Sunday – invite your family and friends

  • Monthly Bingo nights

  • Soup nights in winter (soup, bagels and spreads provided)

  • Weekly book readings / book club

  • Board games like Rummy Cup & Scrabble in our Games Room

  • Bridge nights

  • Weekly knitting groups

  • Theatre evenings on Saturdays in the mini-movie theatre

  • Netflix / YouTube in Games Room and Movie Theatre (upon request – available July / August 2018)

  • Musical showcase on alternate months in our Dining Room

  • Themed Luncheons - invite your family and friends

  • Gym open to all residents for weekly sessions - Biokinetics @ additional charge / session

  • Hairdressing service (by arrangement)

  • Uncapped fibre internet access in games room and lounge (available July / August 2018)

  • Satellite TV in your unit: just bring your decoder and activated smartcard

  • Fibre internet connectivity points available in your own room - we can help you set it up at your own cost.

  • Bowls (nearby)

  • Special outings (shopping, theatre, Kirstenbosch, museums and so on)

  • Cape Winelands (by arrangement)

  • Flower viewing in Darling (by arrangement)

Where applicable certain activities will carry a charge to cover costs. When you choose to participate in these activities this charge, if any, will be added to your monthly account with the Palm Garden Retreat.

Additional Nursing & Care Services Charged Extra:

  • Daily visit by SANC Registered Nurse (day and night shift) when extra observation is needed

  • Daily assistance with meals, dressing, bathing and personal hygiene

  • Accompanying by a carer for shopping, appointments, etc.

  • Wound care and other procedures e.g. vitamin injections (no charge for procedure when done in Treatment room, only for medical stock used)

  • Medication management (incl organizing of prescriptions at the Doctor and from pharmacy) and administration of medication by the nursing staff (cost of medicines and supplies not included)

  • Waste management & disposal

Additional Housekeeping Services:

  • Additional cleaning of apartment charged per day (max 1 hour per clean)

  • Additional laundry of linen & towels can be arranged and charged per load

  • Personal laundry and ironing service available

Visitors Fee:

  • First 2 nights free thereafter charged per night excluding services and food

Parking:

  • Resident and guest parking is provided but note that there is no guaranteed parking for visitors on the premises.​